Privacy policy
1) INFORMATION ON THE COLLECTION OF PERSONAL DATA
We're glad you're visiting our website and thank you for your interest. Below we inform you about the processing of your personal data when using our website.
The data controller for this website under the General Data Protection Regulation (GDPR) is Elaine's Copper.
This website uses SSL/TLS encryption for security reasons and to protect the transmission of personal data and other confidential content.
2) DATA COLLECTION WHEN VISITING THE SITE
For the simple informational use of our website, we only collect the data that your browser transmits to our server (the so-called "server log files"): website visited, date and time of access, amount of data sent in bytes, source/referrer, browser used, operating system used, IP address used (possibly in anonymised form).
3) COOKIES
To make visiting our website appealing and to enable certain features, we use so-called cookies. Cookies are small text files stored on your device.
Some cookies are deleted after closing your browser (session cookies); others remain on your device (persistent cookies). You can set your browser to notify you when cookies are set and decide individually whether to accept them.
4) CONTACT
In the context of contacting us (e.g. via contact form or email), personal data is collected. This data is stored and used solely for the purpose of responding to your enquiry.
5) DATA PROCESSING FOR OPENING A CUSTOMER ACCOUNT
Under Art. 6(1)(b) GDPR, personal data is also collected and processed when it's provided to us for the performance of a contract or for opening a customer account. You can delete your customer account at any time.
6) USE OF YOUR DATA FOR DIRECT MARKETING
If you sign up for our email newsletter, we'll regularly send you information about our offers. We use the double opt-in procedure for sending the newsletter.
If you provided your email address when purchasing goods or services, we may regularly send you offers for products similar to those you've already purchased. You can object to this use at any time.
7) DATA PROCESSING FOR ORDER FULFILMENT
The personal data collected is passed on to the shipping company responsible for delivery, to the extent necessary for delivering the goods.
For payments via PayPal, data is transmitted to PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. For payments via SOFORT, data is transmitted to SOFORT GmbH, part of the Klarna group.
8) SOCIAL MEDIA AND ONLINE MARKETING TOOLS
This site uses Facebook and Instagram plugins integrated via HTML links to protect your data. This site uses Google Analytics with IP anonymisation, Google Ads Conversion Tracking and Google Remarketing. This site uses the Facebook Pixel, subject to your explicit consent.
13) YOUR RIGHTS AS A DATA SUBJECT
Applicable data protection law guarantees you the following rights: right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR), right to data portability (Art. 20 GDPR), right to withdraw consent (Art. 7(3) GDPR), right to lodge a complaint (Art. 77 GDPR).
14) STORAGE PERIOD OF PERSONAL DATA
The storage period for personal data is determined by the applicable legal retention periods. Once the period expires, the corresponding data is routinely deleted.
